Warranty Request Form
The online warranty request form requires that two pictures of the manufacturer defect are uploaded. If one picture shows the defect clearly then upload the same picture twice. If the picture fails to show the defect clearly then your warranty request will be rejected and new pictures will be requested. If you are unable or do not have the ability to upload pictures then we are only able to review the defect by receiving the product returned to our warehouse. Please ship your product by FEDEX or UPS ground to:
USPS deliveries are not accepted at this location and you will be required to have your tracking information. Please include your email and personal contact information in the package. All shipments must be prepaid, COD or COLLECT will not be accepted.
Once received, your warranty claim number will be the first 3 letters of your first name and the first 3 letters of your last name combined for a 6 letter code. We will take pictures and complete the warranty form on your behalf and reply with the claim information.
We strive to make the warranty process simple as you can see by the form but more importantly inexpensive which is the reason for the photo request and the elimination of shipping charges.
180 South Garnet St. Bldg 649
Tooele, Utah 84074